One Question Entrepreneurs MUST ask TODAY

Title of my last post was “ Will you be in business five years hence?? ” . 

Question all of us MUST ask ourselves is  ” What will keep me in business in 2017 ? “

This will makes us start thinking about our SWOT and Action to be taken to Retain S, Work upon W , Prepare for O and Guard against T.

Scenario Building will help entrepreneurs to foresee future and will help prepare for competency requires to handle the future.

Exporters may need treasury professionals and hospitals may need management and IT guys more than  medical professionals. Bank may have to focus on overall customer experience and automobile company may need huge investments in IT due to emergence of robotics. IT companies may need functional consultants more than IT professionals and manufacturers may need to focus on logistics and  design elements more than machine and labour.

All of us have some competency with which we are fighting or managing the present. But as we steer into the future which is uncertain and made up of many factors known and unknown , knowing what can happen in future in advance will be an edge for every entrepreneurs. Future will not be an extrapolation of the past and therefore it will not be the same and static  as our business setup within is.

Building scenario if not anything else is an interesting and stimulation exercise. It opens up the mind.  Ideas will start floating. Do it with your management teams at all levels to let them realise and know what is coming and what can happen. Engage with external experts to bring objectivity.

It is the function of the management to about think future. Managing Present is the job of the Managers however leaders in every enterprise must work towards creating better future for the organisations. Thinking ahead and thinking in advance.

Ask your self if you are a business owner or CEO, Is your organisation ready for the FUTURE ? 

Will you be in business five years hence ?? !!

Extreme Turmoil and No Optimism. Country after Country is going Bankrupt. Large Corporations are finding it difficult to sustain Growth Rate & Momentum , smaller companies difficult to survive and Mid Caps are finding difficult to grow.  Commodity & Oil prices are rising and volatile,  currency rate dependency is a killer, right manpower very hard to get and retain. Governance and Regulatory Laws are tightening – in short no entrepreneurs are happy about the state of affairs he is in and managing. Yet Terrorism, Political Policy Paralysis, Corruption are the facts of the life we have to live with.

On top of these external factors which are worrying , companies usually die internally first due to various self destructing habits.  Veteran of Marketing Jagdish Sheth has written about Self Destructing habits of Good Companies. He states that companies die due to various internal inaction and ego.

 Lets run through these habits to understand what applies to your enterprise.  Objective read will help. ( I & You referred here if for business owners and CEOs)

1) DenialLead to Denial – of emerging technologies, changing consumer tastes, new global environment - Symptoms - I am different Syndrome, blame other for the situation

2) ArroganceLead to Arrogance - Exceptional success of the past, you r smarter than the other guys - Symptoms –   You stop Listening, You Flaunt it, You are high handed, you want to be surrounded by people approve your idea

3) Complacency - Lead to Complacency- Pass success if through regulated monopoly or by distribution monopoly or chosen by Govt , Govt owns and control business -  Symptoms – no hurry to make decisions, bureaucratic processes, cross subsidies by function, product ,market and customers

4) Competency Dependency - Lead to Competency Dependency – R & D Dependence, Design Dependence, Sales & Service Dependence  -  Symptoms -transforming exercise futile, thrill is gone, stakeholders are jumping ship

5) Competitive MyopiaLead to  Competitive Myopia –  Natural Evolution of the Industry, Clustering Phenomenon  -  Symptoms – you allow small niche player to coexist, underestimate new entrants, helpless against new technology

6) Territorial Impulse -Lead to Territorial Impulse - Corporate Ivory Tower, founder’s culture subsumed in large corporate culture  -  Symptoms – many headstrong lieutenants, decision making is long and difficult process,  no one is happy, no internal communication mechanism

7) Volume ObsessionLead to Volume Obsession – High Margin Pioneer, Fast Growth Phenom, Paradox of Scale -  Symptoms - free and adhoc spending patters, culture of X subsidies, functional level cost centers

Well some points are difficult to understand unless read with relevant examples. However its time to test check the status of your business and scenario analysis with some experts to gauge whether you will be in business five year down the line?  These pointers are analysed by the author while analysing various case studies of companies at various scales.

Risk Management , Scenario Analysis & present Health Check of the Enterprise is very critical functions and activites of the TOP management.  Just do it. Who knows Kal Ho Na ho!!!

Points to Ponder for Real Estate Companies while on Strike on 3rd May

Real Estate Industry in Mumbai is going on one day unprecedented strike on 3rd May 2012. For the first time industry known for making super profits by twisting all regulatory norms funding it difficult to work and execute projects courtesy – Policy Paralysis & delays at various levels.

Take up any news paper for last one year and you will find news about wrong doing of one of the other builder. Be it project commenced without proper title or permission and blocking buyers money in delayed projects, late possession, selling one flat to many buyers, selling more than what is salable, asking more money at later stage, not offering conveyance to societies even years after formation of societies, asking for crores of rupees to offer conveyance, getting signature on agreement which is ultra virus under MOFA & the list is endless.

I was with one of the builders yesterday and he was so frustrated I uttered “Am I looking like a Don or what? Why we are seen by regulators as looters and criminals? We are creating millions of jobs and offer house to the citizen. What wrong are we doing if we are in real estate business?

Well one need not look like a don to indulge in criminal & unethical business practice. White collar criminals look very sophisticated. However I share his frustration when I know environment clearance is taking years to come by, BMC is not approving projects for months , every department expect huge sums of money to give permissions.

When a developer takes up the projects , their risk management team go nuts if risk at each stages are analysed. It’s a risk @ 100% of the stage.

  1. Land Ownership – Litigation may crops up due to more claimants
  2. Zone Change if I to R to be done may take ages
  3. Environment Clearance – months and months of follow up
  4. Height Clearance – months and months of follow up
  5. IOD/CC – New rules and changes may impact execution
  6. Additional Floors CC – Additional uncertainly at this later stage
  7. Stay order for unknown reasons
  8. Availability of sand and cement – Well it’s always an issue
  9. Availability of labour – Bihar/UP Vs Political Parties Threats
  10. Cost of Borrowing goes up during the project courtesy RBI
  11. One may add some more eventualities

Cost and time overrun is a norm rather than exceptions in this industry and many a times it is due to the external factors.

They deserve sympathy as the environment they are dealing with is so frustrating and difficult to manage that they need to get tough in doing business. They need to recover their cost; they need to run their business with cost structure commensurate with their size. Well their unethical business practice need condemnation but equally condemnable is regulatory paralysis, delays & corruption they have to deal with.

There is absolutely no sympathy for builder class among govt, govt departments and most important constituents’ home buyers.

I told my builder friend yesterday that it’s also an issue of perception.  MCHI Must act proactively in creating positive perception about its members. Role of MCHI is not only to organise real estate fairs but also to manage the image of the industry. Industry body MCHI  MUST also be seen in action when some of its members are indulging in unfair business practices.

They must abide by strict code of conduct, engage external rating agencies to create confidence in buyer class, do positive image building exercise for their members, must be involved in educating buyers regularly & extensively, must have banking like ombudsman to solve buyers issues, promoting ethical business practices and public relation initiatives has to go hand in hand and MCHI lacks in aggressively promoting both.

Let the industry go on strike but when the home buyers will have enough strength to go on strike against builder class? Project Delays could be due to internal or external reasons – sufferers are always buyers.

Govt must use this opportunity to convey what the buyers are going through while dealing with builders indulging in unethical business practice. Frustrated Builders MUST understand plight of frustrated home buyers.

In the present strike there need to be sympathy for builders as policy paralysis, indecision, corruption and delays have done huge damage to this critical industry.  Not only builders but home buyers are also suffering due to cost and time escalations.

How Why and What of RBI Credit Policy 2012

Atlast RBI Governor thought it proper that high interest is affecting the economy adversely and has reduced repo rate by 0.50% , first cut in last 3 years !!!. Its good or bad but sign is positive. Lowe cost of borrowing stimulates the growth and investment climate in the country.

Individuals are also impacted by RBI’s today’s decision.  One such change which will has positive impact is removal of pre payment penalty on home loans.

Experts like Devendra Pant of Fitch Rating says ”The government has made it clear that growth should not slump below what level is at now, and there was a need to ease monetary policy. ” However bond rate have gone up slightly with rate cut  from 8.22% to 8.33%.  Some of the monetary steps are highlighted here.

From industry perspective CREDAI Chief Pradip Jain says “For the real estate in particular, this is indeed a welcome step by RBI. While the sector was already reeling under the pressures of high interest rates, this will allow banks to lower down the interest rates significantly. Both buyers and developers shall get benefited from this “

Mother of all BSE Sensex , rallied by 200 plus points with RBI policy coupled with Better clue from Europe.  However RBI has cautioned that considering the inflationary pressure further rate cut would be difficult.

Complete Policy Statement.

Lets hope economy respond to Governor’s  step with robust growth punch. At least to start with the signals.

RBI Policy Updates

March Gone and new year has started with not so positive note. Be it inflation or bank rate or investment climate nothing has changed much. Stock Market is reflecting the mood in the economy and companies are experiencing slowdown wit Infosys declaring neither  exciting results nor guidance.

Last budget govt has declared some relaxation in fdi guidelines. In line with that RBI has recently issued revised guideline about overseas direct investment by Indian Companies. RBI also relaxed guideline for foreign PE/VC investments in Indian stock market. On the other side gold loan companies were seen as potential danger by the RBI and hence tightened the rules for them. Capital Adequacy and Margin requirement for Gold Loan Companies are tightened.

Lets see some cheers in the months to come from RBI on Interest front and from Govt on some long pending policy decisions.

10 things ( MUST ) before 31st March

March Madness is at its PEAK for the final lag of the financial year 11-12.

Some of the MUST DOs are given for the readers benefit:

- Complete all tax saving investments to get full tax benefits under the Act

- Clear all family loans and clean the balance sheet liabilities to the extent possible. Year end Balance Sheet is very important document.

- File your IT return for FY 10-11 if not filed yet to avoid penalty and interest

- Pay advance tax for FY 11-12  incl tax on capital gain during the year to avoid interest

For Business March Balance Sheet is very useful and Critical Document:

- Closing Stock Figure is very critical for Income Tax  and Bank Limits Purpose. Sometime situation is catch 22. Have a thoughtful Stock Valuation Policy

- Clear all debtors and creditors outstanding if the same are due from/to associate concerns. It unnecessarily inflates figures and can adversely impacts the rating or bank borrowing capabilities.

- Defer additional borrowing till next FY if possible.

- Have proper profit policy. Lower profit can save tax but limits borrowing power, affects ratings , impacts cost of borrowing and many other potential benefits.

- Is possible and already planned convert unsecured family loans into equity.

- Pay all over due loans.  Over due loans from banks and institutions on March 31st will hound you through out the next year. Believe me.

Once the day is  closed on 31st March, everything else is possible in the next FY (of-course except manipulation) , so run through the shape of your financial statement and balance sheet till date. Little caution and action here can go long way to better liquidity , tax saving and borrowing capability in the next FY.

Get ready to get fooled on 1st April once you are done with March madness.

9 Madness of March !!!

Month of March is Very Interesting.  People use the month for various different reasons. Lets live in the month of March.

- Budget usually presented on last day of Feb so March will start with N number of budget publication and expert speeches. Every professional firms worth its salt will analyze budget and come-out with publication. People busy in discussing tax burden and everyone will become economic expert and analyse Finance Minister’s wisdom also.

- Businessmen will use this month (opportunity) to delay payment to all kinds of creditors and speed up recovery from all debtors. Stock valuation hiked during the year to get more credit limit from banks will be down scaled to curtail profit in the month of March.

- Accountants will be busy with sourcing bogus bills and entries to inflate sales and sppress profit

- Insurance Agents and MF Companies will shout from roof top about their tax saving products, it may not be prudent for investors though.

- Management will be busy with new year targets and pushing sales to dealers to achieve present year targets

- Banks busy with closing and audits along with seeking deposits aggressively with attractive ROI from customers

- CAs with income tax returns and tax time baring cases. Burning midnight oils is a norm for them during last fortnight of March.

- Employees busy with tax saving investments, worrying abt higher TDS if not fully invested

- Companies like Infosys will be busy with closing and audit to be the first during April to declare results.

Whatever could not be done during the year , everyone tries to achieve the same during the March.

What people from different profession do during MARCH will be interesting to know. Share your March Journey.

15 Ways Union Budget 2012 CAN Change Our Life for Better

First and Foremost accept all industry association and professional bodies demand in toto , specially procedural simplification.   

Personal Impacts

- No Personal Taxation till Rs.10 Lacs. Thereafter 20% Flat (irrespective of type of income incl Agri Income) . Lots of time and effort saved – in the dept and at personal level.

- Every constructed property deal above Rs.100.00 Lacs to be put on public e-auction for acquisition at 20% extra premium for 3 days. This can be avoided if the buyer agrees to pay 5% Property Tax on the deal value. Black Money is mostly consumed in property deals so to deter or earn out of it.

- No Deduction from Income Tax. Entire Section 80 should be abolished. No wastage of time in useless planning.

- All donation and investment to be left to personal discretion not guided by Tax Benefits. Rational thinking.

- Return Filing Voluntary for below taxable income individuals. May be used as continuity and loan purpose.

- Refund in 15 days of filing return. Why do they need more time?

- No scrutiny for income below Rs. 50.00 Lacs, Let the common men remain away from the dept.

- Black Money Scheme of Tax at 50%. Deposit tax and credit equal amount in capital a/c. Anytime ongoing provision.

Business Impacts

- No Business Taxation till Rs. 50 Lacs turnover. Thereafter profit flat at 8% of the Gross Turnover and taxed at 25%.  or else audit and stringent scrutiny.

- For thrust & weaker industries flat profit @ 6% and tax rate of 15%. No other capital or interest subsidy.

- Tax Audit for Turnover above Rs. 200.00 Lacs. It will be a Turnover Audit so form 3CD will be reduced to one page

- Entrepreneurs below 35 years , no business taxation till turnover of Rs.200.00 Lacs. (Majority partner or directors should be below 35 years)

- Entire section 36 and 37 to be abolished

- Similarly Standard GST rates as per Industry Association Demands

- Compulsory Single Window Clearance in all states for new ventiures

Credit Policy (These are extra thoughts

- Education Loan simplification and promotion for next 5 years. Make the target 100 times.

- Strong CIBIL Data Sharing

- Business Loan Procedures Simplification & Business Banking Separate from Personal Banking

- State between Not Good to NPA to be monitored and mentored more closely. More data analysis than mere collection without action.

- Banks to become knowledge centres

- R & D Funding Institutes in line with Infra Funding Inys

- Start Up Funding Institution/Banks to promote entrepreneurship

We need complete overhaul of budget making & thinking process. Let the economists step back and management consultants and seasoned entrepreneurs take the front seat. Its a CEO’s call and not Economist’s shot. 

Certainly Budget can bring mental peace & happiness to the society if the time taken for approvals come down, if the tax laws are simple and rates are affordable, procedures are simple, govt interference is lesser, sector need encouragement gets adequate push and support. All these efforts and initiatives can bring Happiness in the society. Finance Ministry’s actions directly impact with HRD & Home Ministry’s burden.


How Cost Compliance can Bless the Industry

The Government, Ministry of Corporate Affairs, have recently made mandatory for a large number of companies, subject to conditions, submission of Compliance report duly validated and approved by Cost Accountant.

The moot question that arises is, should this be construed as a mere statutory compliance or does it benefit the organization at large. Many entrepreneurs might imbibe this as additional burden by considering it as a mere run of the mill regulation imposed by the government. However, this is not the case in the making and as such understanding undermines the key premises. If the practice and compliance data is interpreted in right stride, it will benefit the organization in long haul, as it’s a major source for organizational introspection.

How and Why of this phenomenon is elaborated and deliberated below:

In today’s competitive world the business is grappling with situation of curtailed wafer thin margins. To exist and sustain growth in the market, it is imperative to minimize cost of production and thereby avoid pressure on otherwise reasonable margin. The ever inflationary impact on cost of material and labor becomes difficult to curb cost and control it beyond particular thresholds. So what’s the alternative? The solution exists in the Recording, Monitoring and Analysis of crucial operational information as we say slicing and dicing of various dimensions of Cost Data. Compliance Report validates that proper and accurate Cost Records are maintained in order to facilitate computation of Cost of Production and Operation, Cost of Sales and Margin for each product at various stages of Business Flow.

We can throw light on two critical piece of information which the management can derive a precursor for the compliance.

1.    Product wise and manufacturing unit wise Revenues.

2.    Process wise Cost of Production for each product and by manufacturing unit.

The information gathered will assist the management to conduct following Enterprise Performance Analytic  such as

  • Contribution and Net Profit  earned from Products individually and in totality for the whole organization
  • Contribution and Net Profit  earned Manufacturing Unit wise
  • Contribution and Net Profit earned Manufacturing unit/product wise

 This can further render widening the management knowledge base to make decision on

  • Product viability
  • Product that should be a candidate for maximum production/sales focus
  • Which product should be manufactured and from which manufacturing unit
  • What will be the breakeven point  for each product
  • Impact of Manufacturing unit wise Cost elements through Cost Comparison

Such observations and resultants can be an eye opener for the management. Causal Analysis of process/practice is facilitated only by a well defined Costing system.

  • The procedures and measures practiced at one of the Manufacturing unit resulting into effective control over cost elements can be adopted across the manufacturing units which has helped Multi National Companies to earn the scale of economies and establish Best Practice Standards

While analyzing the data of an organization it was observed that direct labor cost of factory A was considerably lower than the same in another factory B, though the Nature of Products and capacity etc was at par. When it was brought to the notice of the management, the matter was further subjected to investigation and the interesting information flowed.  Factory A had made jigs to carry out particular process which resulted in to reduction of Direct Labor cost which was unknown to Factory B. This was immediately introduced and implemented in Factory B which produced tangible results with significant increase in contribution margins.

  • Another area of prime importance for Management is the Process wise Costing information of product. This set of data can be shared with the Technical and R&D team to improvise the process bearing high cost of element as compared to established Standards or to set the ball rolling for hunting new innovative ways resulting in curtailment of cost.
  • At times the increase in turnover by shrinking/contracting the Operating Time plays a vital role in cost control. Crucial decision regarding automation of a process needs to be corroborated by a proactive Costing System which captures Statistical information besides recording Financial Cost data. This can be exemplified in the following situation,

An organization is in to manufacture of biscuit. The Management was satisfied by the levels of production, profitability etc but they lacked a well structured Costing System which could help them identify efficiency/effectiveness of the process. The Management was instructed to introduce Maintenance of cost records, both process wise and product wise. Immediately, startling results popped up. It was found, on Analysis of Cost Data, that there was huge amount of idle time, almost 4 hours, during the changeover of a product in the production line like from X biscuit to Y or Z biscuit etc and on further investigation we observed that this process was managed manually and with the aid of scarcely available Skilled Operator only. It was so, because the settings were to be made in entire production line in accordance with the recipe, baking time, cooling time etc. When this information was shared with the management, they instantly embarked on the decision to automate this process by investing a small fund in machinery. This Prompt action from the Management spurred the production thereby pruning the Cost of Production. Further, the dependence on the skilled labor was reduced, a major production bottleneck.

  • Organization, lose focus on the alimentary Business areas such as Input Conversion Loss which is a crucial aspect in determining the Cost of operation with the end result of Profitability.

A Chemical Industry into continuous batch production had multiple processes before the final Product was churned out. The Organization lacked the existence of costing system which can track the critical aspect of loss from the inception. At each period end the Yield i.e. Input /Output ratio showed aberrations and it severely impacted the Profitability. Management was perplexed and could not draw out any conclusion. The  due diligence of the state of affairs was carried out and costing system was introduced, which not only identified the cause of the aberration but also provided remedial measures. The Yield aberrations where due to losses at various stages and causes of loss due to  Material Handling, Process loss and other subsidiary losses were identified separately. This component of data helped the Management to plug the actual root cause of discrepancy and results fructified in a jiffy.

  • A organization having multi manufacturing unit set up may find that a product is not manufactured in that factory which has the lowest cost of production and thereby the installed capacity is sub optimally utilized
  • On the other hand it might reveal that the product yielding higher contribution is plagued with higher total cost due to burdened overheads resulting into lower profitability & vice a versa.

I conclude, with a strong recommendation to entrepreneurs to appreciate the wealth of information which goes a long way in building a formidable internal fortitude to withstand the vagaries of Business Cycles.

So do not wait, get going, as one has rightly said “Money Saved is Money Earned” – For Revenue and Cost are two sides of a Coin…

Let’s be our own Business Gurus and bring revolution and improvisation to maximize the Business Value.

5 Reasons to get listed on BSE SME Exchange

BSE is launching SME Exchange on 13th March 2012.

This is much awaited option for small & medium enterprises to tap the capital market. Its a sort of NASDAQ in the US. Smaller Companies have very limited option to raise money & no option to raise capital. VCs & PEs are there but they have their own style & way of working which many a times makes entrepreneurs uncomfortable leaving almost no option to raise equity capital.

Earlier OTC exchange was there in early 90s but I think it was much before of its time and hence failed.

Guideline for the issue on BSE SME Exchange are as under:

- Post Issue Face value of capital should be less than Rs.250.00 mn

- Market lot and application size is rupees one lac (therefore smaller investors are avoided for this relatively risky companies)

- Existing BSE listed companies can list on SME Exchange (By this avoid rigorousness of compliance and governance norms)

- Issue must be 100% underwritten and 15% by the merchant banker acting as market makers , issues will be through book building process or fixed price method.

- 3 Years of market making by merchant bankers is a MUST. (They have to give two way quote for 75% of the time in a day for 3 years. This will ensure liquidity for investors.Spread between bid and offer will be decided by the exchange.)

- Not more than 5 market makers per script, promoters holding should not eligible for offering to market makers.

All in all this is a good beginning again. Lets hope all participants (entrepreneurs and merchant bankers) behaves to keep this interesting option open for genuine entrepreneurs for long time to come.

Why to get listed?

- Raise Capital – additional source

- Liquidity to investors – VCs and investors get liquidity through this exchange

- Risk Sharing – Option for investors to invest in risky projects and for promoters to share risk

- Offering equity , conserve cash in case of merger/acquisition

- Visibility and Branding before next stage of bigger investments

Hope cost of going public and recurring cost is kept low to encourage more entrepreneurs to participate.

Let the BSE moves smaller BSE listed companies to this exchange to set the ball rolling.I am sure soon we will see series of IPOs for this exchange. All d best.